VJ-1938WX v3.18

Modified on Tue, 9 Mar, 2021 at 4:00 PM

Necessary tools


In order to be able to install firmware, the following tools are required:

  • Personal computer with MS Windows
  • Network cable to connect the Valuejet wit the pc
  • The latest MSA-tool (Mutoh Service Assistance) or MSM-tool (Mutoh Status Monitor)


Detailed instructions how to install the firmware, are described in the maintenance manual.


The latest current firmware can be downloaded below this article.



Release date: 03 march 2021

Current version - 3.18


Bug Fix

  • If the network cable is disconnected during data transfer using the FTP protocol, the connection cannot be established even if the cable is reconnected.  The signal reception timeout of FTP protocol is now set to 5 minutes.
  • While "[*] Check Clr. -> E"is displayed on the panel and the cartridge is removed and reinserted, none of the following didn't work:
    • Media feed
    • Nozzle check print
    • Print head cleaning

This is issue has been fixed.


Version history


 

Release date: 20 may 2020


3.17


Bug Fix

  • In some particular cases the printer may not print but show a "Subtank refill" because the remaining ink level is zero (and the 2-way valves remains closed so the subtank refill doesn't occur). This has been fixed.



Release date: 06 february 2019


3.16


Diagnostic Mode

Release date: 03 january 2019


3.14


Diagnostic Mode


  • Added "Reset Ink Bag" menu in Update menu of Parameter
    "Reset Ink Bag" menu: Select to display or hide the confirmation message of ink bag replacement when "Ink End" message appears


  • Changed the Long store operation when "Reset Ink Bag" menu is set to On
    In On setting, it is possible to move on to the next process by pressing Enter key



3.13

Release date: 1 june 2018



User mode

  • Changed the error message when the waste ink tank is full from "No Waste Ink Tank" => "Full Waste Ink Tank"

  • Corrected the F/W bug that the parameter in MSA cannot be sent to a printer
    If the communication between MSA and the main board is cut off, MSA will automatically retry to send the parameter


Release date: 24 april 2018


3.12


User mode

  • Previously the printer needed a reboot after ink-charge, in order to properly store the charge-flag in the parameters.  When an error occurred, the charge-flag was reset and inks needed to be recharged again.  From this version, parameters are now properly stored after initial charge without the necessity to reboot.
  • Changed the information window in the printed setup-list in User Mode
  • Added an alert buzzer menu in User Mode
  • Persistent lifetime alert messages can now be in deleted with the "cancel" key (User Mode)
    7 days after pressing the "cancel" key, the message will reappear and you just have to hit the "cancel" button again
  • Added "PRINT" menu in the Header Dump menu. This "PRINT" menu enables you to print the last header dump.


Release date: 1 august 2017


3.10

New items

  • For future use: Supported new ink type: tp11 and dh11 ink
  • New effect added: i-weaveEx


Changed items

  • Nozzle check pattern: add printer information: print time, serial number, firmware version


Diagnostics mode


Added "ink conversion log" menu




Release date: 13 october 2016


3.09


Changed items

  • Countermeasure to prevent ink leakage during standby mode
    • When the waste fluid tank becomes full, close the 2-way valve solenoid.
    • When the sub-tank sensor detects no remaining ink in the sub-tank, suction the ink on the cap


Release date: 18 july 2016


3.08


Changed items

  • When “ink end” occurs, the carriage caps immediately (there was a 20 seconds waiting time)


Diagnostics

  • Maintenance menu: added number of jetted dots of total head
  • Parameter/update/head replace menu: head unit life counter automatically reset after entering head rank
  • Total printed area for all print modes added



Release date: 4 september 2015


3.06


New items

  • User mode: menu roll length
    Added info about remaining amount of roll media


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