How to start a new VJ-1638UH2/UR2 with UA31 inks

Modified on Tue, 22 Nov, 2022 at 12:10 PM

IMPORTANT:


In order for a VJ-1638UH2/UR2 to be able to be installed with UA31 inks the printer must be set in a specific "UA31" ink configuration.


When a VJ-1638UH2/UR2 printer is ordered at MUTOH Europe with the extra comment that it is for UA31 inks then this configuration set-up will be performed at MUTOH Europe premises prior to shipping the unit. 

In this case no extra actions need to be done before doing the initial ink load. 


However: If the printer was not yet configured for "UA31" set-up (stock unit or not ordered as such) then an extra action has to be done in order for the correct smart cards to be accepted.


Please follow the corresponding procedures below in order to correctly install our UA31 inks.


Required Items:

  1. If needed: Firmware + MSA 5 tool (or higher)
  2. Cleaning & Ink cartridges
    • UH22 220 ml cleaning cartridges for the printer start-up

      VJ-1638UR/UR2/UH/UH2 (MMCCYYKK or KMCYVVWW)
      Part N°#
      UH22-CL220E8

    • UA31 ink for ValueJet VJ-1638UR/UR2/UH/UH2

      VJ-1638UR/UR2/UH/UH2(MMCCYYKK)VJ-1638UR/UR2/UH/UH2 (KMCYVVWW)
      Part N°#Part N°#
      VJ-UA31-BK220E2VJ-UA31-BK220E1
      VJ-UA31-CY220E2VJ-UA31-CY220E1
      VJ-UA31-MA220E2VJ-UA31-MA220E1
      VJ-UA31-YE220E2VJ-UA31-YE220E1


      VJ-UA31-WH220E2


      VJ-UA31-VA220E2

    • UA31 1L maintenance cleaning bottle to carry out the daily maintenance: "VJ-UA31-CL1000E"

      Important

      Please make sure to order the correct mentioned maintenance liquid compatible and tested with UA31 inks. The VJ-ULVA1-ML500 is not suitable for this (compatibility only tested with US11, UH21, MS31 and MS41).


How to proceed when the printer is already in "UA31" set-up?

This is a normal printer start-up with UH22 cleaning cartridges and UA31 ink cartridges:

  1. Boot the printer in user mode, enter the initial settings (language, IP address, activation, etc...).
  2. Start the ink charge and perform initial cleaning with UH22 Cleaning cartridges.
  3. Remove the cleanings and insert the UA31 ink cartridges.

  4. Start an "Ink Charge" with the UA31 ink cartridges.


For more info please consult the Installation manual: Installation Manual / Startup Guide


How to proceed when the printer is not yet in "UA31" set-up?

  1. Perform a firmware update:
  2. Retrieve the latest MPI file from the printer with the latest MSA tool.
  3. Create a new ticket through our support-desk and send us the MPI file.
  4. You will receive an ULK file, which will enable the UA31 smart-chip support on your VJ-1638UR/UR2/UH/UH2.
  5. Install the ULK file on the printer with the latest MSA tool.
  6. Boot the printer in user mode, enter the initial settings (language, IP address, activation, etc...).
  7. Start the ink charge and perform initial cleaning with UH22 Cleaning cartridges.
  8. Remove the cleanings and insert the UA31 ink cartridges.

  9. Start an "Ink Charge" with the UA31 inks cartridges.



Article changes

Revision 1.0 : December 2021 - Initial release

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