The Mutoh Status monitor (MSM) offers you a whole range of tools, to improve your workflow and productivity by:

• Sending you email notifications to alert you with several pre-programmed messages including:
  • printer status
  • ink status
  • media status
  • and much more...
• Furthermore the MSM also enables the end-user to update firmware themselves to the latest version, without the need of a visit from a service-technician.

A true remote control for your printer!

It is strongly recommended to install and properly configure the MSM on every installed-base printer, in order to be able to use the full potential of your MUTOH printer installation.

System requirements

In order to make the software run properly, you need:

• Windows 10 (x64 build 1803 or higher) - Preferably English version
• A network-connection
• At least 1 Mutoh printer with the latest firmware installed

IMPORTANT: Windows11 Support status 

MUTOH Confirmed the compatibilityof Windows 11 with the MSM version 8.1.3

End-users can register their personal account on the "Mutoh Club for End-users": https://club.mutoh.co.jp

Where to find the MSM ?

The Mutoh Status Monitor (MSM) software and documentation can be downloaded from that same "Mutoh Club for End-users" at https://club.mutoh.co.jp

Operation Manual MSM 

For more information how to work with the Mutoh Status Monitor (MSM) and to be able to use all the features of this application, you can also download the user's guide: MSM manual v37

Versions

 05-01-2026

Bug fix:

• The following printer models could not be newly registered in the MSM.:
  • VJ-1324/1624(W)/1638/1924/1938TX/2638
  • VJ-628/628X/628MP/426UF/626UF/2638X/1924X/1324X/1624X(W)/1638X(W)/1948WX
  • VJ-1627MH/1628MH/1638UH/UH2/1638UR/UR2
  • XPJ-C641SR-P/461UF/661UF/1462UF
  • Extra info: by starting the MSM via the VerteLith software this problem was not present.. 

18-12-2025

Bug fixes:

• MPS issue:
  • Printing may stop during printing. (HA-1642/TR-1604/XPJ-1641SR-P2/XPJ-1682UR (4 colors))
  • Printing may not start. (HA-1642/TR-1604/XPJ-1641SR-P2/XPJ-1682UR (4-color)/XPJ-1682SRP (*PQ50x))
  • Printing may be hesitant. (HA-1642/TR-1604/XPJ-1641SR-P2/XPJ-1682UR (4-color)/XPJ-1682SRP (*PQ50x))
  • After sending null or abnormal data, the MPS remains in a non-operational state.
  • It may not work when switching the login user.
  • There may be an error in the configuration file, causing it to be processed with a different ink type.
• Reset Plug Lifetime Counter Issue:
  • When performing plug replacement initialization (Reset counter) on the remote panel, the plug counters for slots 5 through 8 are always reset, regardless of the checkbox status.(VJ-628, VJ-628X, VJ-628MP)
  • A communication error occurs when performing a plug replacement initialization (Reset Counter) on a remote panel.(XPJ-C641SR-P) [Fixed] MPS issue.             

 14-11-2025

Added:

• XPJ-1641SR-P2 Additional support for MPS configuration files.
  Print modes: Banner, Draft
• Auto sleep mode and sleep mode timer settings have been added to the following models, and are now reflected in the remote panel :
  XPJ-1341SR-P Ver. 1.12~
  XPJ-1641SR-P Ver. 1.11~
  XPJ-1682SR-P Ver. 1.07~  

Bug fixes:

• The cut quality setting is not displayed correctly on the XPJ-C641SR-P remote panel.           

 21-10-2025

Added:

• Menus to support XPJ-1641SR-P2.
• The next version (1.16) of the VJ-628MP will add a printing permission feature under the following conditions, and the remote panel will also support this feature.
  ==> Situations in which printing is permitted:
  • Low temperature environment: If the machine is used in an environment lower than the machine's guaranteed operating temperature, the "E235 warm-up error" will frequently occur. Since the printer cannot be used under these conditions, a print permission setting has been added. Enabling this setting will allow printing even in low-temperature environments. However, image quality cannot be guaranteed when the setting is enabled.
  • White ink agitation: The ink agitation message is displayed after 12 hours for white ink and 48 hours for color ink, and if the agitation message is displayed, printing will not proceed. For users who want to operate at night, there is a high possibility that continuous printing will be halted if ink agitation is requested at night. A setting to allow printing has been added, and by enabling this setting, it will be possible to skip agitation and continue printing. However, if the inks, including color inks, have not been agitated for 48 hours or more, printing will not be possible.

Bug fixes:

• The unit [min] for the soaking time setting for soak cleaning was not displayed. 

Changes:

• Upgrade from MPS to MPS2:
  The "MPS Expansion Kit" is not required for MPS2. After this version is released, the "MPS Expansion Kit" will be removed from MUTOH Club.
  Target Model:
  XPJ-1641SR-P2 / HA-1642
  XPJ-1682UR / 1682SR-P (Some print modes) 

Version History

19-08-2025

Added:

• The following messages will now be displayed for statuses supported by the XPJ-1462UF (Ver. 1.10)/XPJ-1682UR (Ver. 1.05).
  * "Low Temperature Warning Message": The printer temperature is too low (below 18°C). Please adjust the room temperature and wait for the alert to clear.
  *"High Temperature Warning message": The printer temperature is too high (above 50°C). Please adjust the room temperature and wait for the alert to clear. 

Bug fixes:

• When using the XPJ-1682UR in 4-color configuration, the ink color order is incorrect in the Print history/Cost settings.
  Incorrect: MMCCYYKK
  Correct: MMCCKKYY 
• When starting MSM, the menu may not be displayed.

Changes:

• The changes made in Ver. 1.06 of XPJ-C641SR-P have also been implemented on the remote panel. 

    20-06-2025

Added:

• XPJ-C641SR-P Origin setting support. Fw 1.05 XPJ-C641SR-P.
• HA-1642 status on ink expiration date added.
• Support of MPS expansion kit (extension of MPS functionality that processes data for printing on the PC side for the XPJ-1682SR-P and XPJ-1682UR).

04-04-2025

Added:

Language support for newly added words.
The languages supported in this version are - next to English and Japanese - as follows:
French/German/Spanish/Dutch/Italian/Portuguese
*Korean and Chinese will be supported in the next version. 

Bug fixes:

MSM may not be installed in some environments. 

                                                                                                         18-02-2025

Added:

Supports the following functions of XPJ-C641SR-P (Main unit firmware Ver1.04 or higher).
- Soak cleaning function.
- Smart chip recovery color check status release.
- Pinch roller position check. 

Bug fixes:

Daily maintenance request status was shown as "Cap Maintenance". 

                                                                              15-01-2025

Changes:

1/ Solves some communication issues.

2/ Remote panel function specifications:

 - Status Information - Save Auto Printer Information information and carry over settings from previous startup.

 - XPJ-C641SR-P CR maintenance process has been changed in the main firmware.

 - HA-1642 Sleep mode is not supported in the main firmware, so the item was removed.

3/  Printer Status function specifications:
- Displays target/current temperature during warm-up/cool-down: e.g. Warming up (Target: 45[C] / Current: 35[C])
- Displays the time until the next agitation of the ink cartridges: e.g. Ink agitation will be required within:

• White ink:72 hour
• Color ink:72 hours

4/ The activation dialog appears to freeze during activation because the title and serial number are not displayed.
    A screen refresh process will be added during activation to show the progress of the process.

Bug fixes:

1/ During daily maintenance, when the waste liquid tank becomes full, a message box about waste liquid disposal is       displayed. Even if you select "Yes" and clear the waste liquid counter, the message box about waste liquid disposal continues to be displayed.

2/ Problems with ink charging (panelless model):
- During the first ink charge, if you close the screen after clicking the "Printer Info" button on the status screen, the IP address setting will be "0.0.0.0".
- Even if an "S/C card error" occurs during ink charging, the interrupted error is not displayed.
 - An error is displayed when the first ink charge starts.

3/ When analyzing a RDI file with MUTOH Club which was downloaded from an XPJ-1682UR using the MSM, the controller version was displayed as "-".

08-11-2024

1. Added: Menus to support XPJ-C641SR-P

2. Fixed: After reinstalling MSM, there was a problem communicating with the printer. The cause was the firewall settings.

3:[Fixed] Sometimes the save button could not be pressed on the cost setting screen.

4:[Fixed] The settings were not initialized even after performing "MSM initialization".

                                                                                                                        13-09-2024

1. Added: Menus to support XPJ-1682UR 

2. Added: Menus to support XPD-924D.

3. Fixed: In the VJ-628MP 4-color setting: during ink chip recovery mode for slots 3, 4, 5, and 6, the ink color is displayed incorrectly in the S/C information tab.
- Slots 3 and 4: Incorrect: Magenta -> Correct: Cyan.
- Slots 5 and 6: Incorrect: Cyan -> Correct: Magenta.

4. Fixed:  When analyzing the XPJ-1462UF rdi file downloaded from MSA using MUTOH Club, the controller version is displayed as "-".

5. Fixed: When using a combination of VJ-628MP (Ver1.14) and MSM (Ver8.22), the following problems occur when you select the cancel button on various maintenance screens.
- The interval between maintenance status checks is shortened from 1 second to 0.5 seconds.
- The maintenance status check continues even when you return to the Printer Status screen.
- If you perform maintenance again while this problem is occurring, the printer will enter soak cleaning mode.
*Once this problem occurs, it will not be resolved until the remote panel screen is closed.

6. Fixed: If the PC is restarted or shut down while MSM is running, a message will appear stating that MSM is running and shutdown is not possible. If the shutdown is canceled, a confirmation message for exiting MSM will be displayed. Even if "Yes" is selected, MSM will not be terminated and will remain running. Even if the PC is restarted or shut down again, the same phenomenon will repeat and it will become impossible to restart or shut down the PC.

                                                                                                                       23-07-2024

1. Added: Ink expiration date display for XPJ-x61UF will be supported.
   Main unit firmware is from Ver1.07.

2. Added: Supports the following functions of VJ-628MP.
Main unit firmware is from Ver1.14.
- Added soak cleaning function.
- Cancellation during "Longstore" processing is possible.
     - Added ink set: Type:B 7 colors 2 (K/C/Lk/Lm/Lc/CL/Y/M).

3. Added: A minimize button in the MSA titlebar. If it is minimized the taskbar icon remains visible.

1. Added: Compatible with the functions in FW v1.05 of XPJ-1462UF
- Remote panel: added height change confirmation menu.
- Printer status: Added ionizer menu.

1. Added: Compatible with the functions in FW v1.04 of XPJ-1462UF
   - Added "low-speed printing" to remote panel.
   - The lifespan display of the dust cover in the printer status has been divided into 4 sections.
   - Changed "Table height error" to "Media height error" in printer status.
2. Added: "Standby ==> Spitting" was added to the "Aitocleaing" menu supported by V1.06 of XPJ1304SR-P on the remote panel settings.
3. Fixed: When updating the FW for the MOT_LED_CONT board of XPJ-1462UF in "Check current Firmware", a file sending error occurs and the FW cannot be updated. This is no fixed.

1. Added: The following statuses added by the printer side of XPJ-1462UF are supported.
   - Added low-speed setting item to remote panel.
   - Added message to empty waste ink tank.
   - Added message to update firmware.
2. Fix: If MiniMSM is started on VJ-628, MiniMSM on XPJ-1462UF will be started.
   It is now fixed.
3. Fix: When registering a printer, a system error may occur and registration may not be possible. This is now fixed. 
4. Fix: Unable to log in to MUTOH Club when MSM is started from VerteLith.
   There was also a problem with Ver8.1.9 (October 4, 2023).
   It was fixed in Ver8.1.9 (October 12, 2023). The latest version has been uploaded to MUTOH-Club.

1. Added Model: XPJ-1462UF
2. "Spitting" has been added to "Auto cleaning > Standby" from V1.05 on XPJ-1641SR-P. This setting can now be changed from MSM also.
   

1. Target models: VJ-1638UR, VJ-1638UH, VJ-1638UR2, VJ-1638UH2
   When MPS is enabled, when printing with the single layer print PM command "WL51" and "WL52" specified, the printer head does not operate and the print is terminated even though MPS is running.
   "Mem:Access Violation" appears in the print log.
   It is now fixed.
2. Target model: XPJ-1682SR-P
   When MPS is enabled, when printing with RTL-PASS "Y offset" specified, the printer head does not operate and stops even though MPS is running.
   "Mem:Access Violation" will appear in the print log.
   It is now fixed.

1. MPS of XPJ-1682SR-P is supported
2. Pattern G/H of the "adjustment print" of XPJ-1641SR-P is also added in the MSM. 
3. Support of the new effects of XPJ-1641SR-P (v 1.04).
4. An error was displayed when the MPS is started: solved
5. The VJ-628MP sleep mode function had following bugs:
   1. When shifting to Sleep mode a daily maintenance needs to be performed. When the cleaning is performed during this daily maintenance the display is showing following incorrect message: "cleaning has been interrupted". This is solved and is now displaying: "Printer is performing a print head cleaning".
   2. When the remote panel screen is closed during the daily maintenance before switching to sleep mode, it will not go into sleep mode: solved

1. Add a 75% setting to "Slow Print" on the remote panel of XPJ-461UF/XPJ-661UF.
   XPJ-461UF/XPJ-661UF : Ver1.06~
2. MUTOH Club's URL has changed, and MSM has adapted to the change
   Previous URL: club.mutoh.co.jp
   New URL: mutoh-club.com
3. The status displayed in the MSM status information can now be released by MSM.
   Color confirmation (chip recovery)
   Ink expiration date confirmation
4. Adjustment of rear and edge sensor on VJ-628MP can be adjusted from MSM.
   VJ-628MP : Ver1.11~
5. Printer status in certain languages incorrectly shows "Check Ink" as "Cartridge size not compatible cartridge".
   French/German/Spanish/Dutch/Italian/Portuguese fixed.
6. Windows 11 support.
7. Before a cleaning action is performed a warning message is being displayed to prevent that the cartridge is being pulled out during cleaning.

1. Added: Windows 11 support.
2. Added: Before a cleaning action is performed a warning message is being displayed to prevent that the cartridge is being pulled out during cleaning.
3. Bug fix: "Auto timer" was displayed as "?????" on VJ-628D.

1. New feature: the choice "automatic" has been added to the selection of the print history recording in the export setting. With this version, "manual" or "automatic" can now be selected.
2. Change: The auto-cleaning power-on setting has been removed from the MSM remote panel, as waell as from VJ-628MP V1.09
3.  Added: "Delete" and "Backspace" keys have been enabled to be used on the "edit the name of the user type" dialogue.
4. Added: When an emergency mode error occurs, the status infomration ont he remote panel now shows what to do.

1. Add menus to support XPJ-1641SR-P.
2. Bug fix: The nozzle check B button was not available in the 8-colour (with white) setting on the VJ-628MP. 
3. Bug fix: When models, which are not supported in MSM, are registered in Vertelith, a system error occured when the icon in Vertelith was pressed to start the MSM. The software is now changed not to register these models.

1. The following setting menu is added to VJ-628MP. Please use the latest FW in order to be able to benefit the following features:

   • Support for 8 colors (KCMYLcLmLkWh)

   • Changed the minimum paper thickness setting from 80um to 10um.

1. Added "Start" button to Color maintenance (for VJ-628MP)
2. Added "Front interlace" menu (for VJ-628MP)
3. Chanted the maximum time that can be set for the "Standby Heat", which will change from 1h to 8h (for VJ-628MP)

1. Support added for XPJ-1642WR

1. The Lk color has been added to the lists of "Print history" & "Cost calculation" for VJ-628MP
2. A new message "Under reading the color sensor" has been added. This shows the status of a new functionality called the "Media remaining amount management". This new feature has been added with firmware v2.00 of the XPJ-1641SR and XPJ-1682SR
3. A new function to turn on the remote panel of MSM will be added to VerteLith v2.00
4. USB card reader HID Global OMNIKEY 3x21 has been added to the supported devices. This device requires "HID_Global_Sync-API_3.0.1.11_x86.msi" before use.
   
   

1. VerteLith support added
2. After MPS (Mutoh Print Server) is disabled in MSM (Mutoh Status Monitor) the application started a recovery process when MSM started. This issue has been fixed.
3. MPS (Mutoh Print Server) didn't start when using VJ-1638UR. This has been fixed.
4. Some new destinations are now supported
5. RJ-900X freezes when "Control Right" was set to Active. This has been fixed.
   
   

1. [Added] To match XPJ-1641SR/1682SR/1682WR firmware version up, a new selection of "Extra High" is added in Vacuum Fan setting.
2. [Added] To match VJ series firmware version up. An SC card recovery function is added
   => Refer to the "VJ_series_ Improvement_for_Ink_Error.pdf" for details.
3. [Added] If emergency mode is equipped with printer and MUTOH Club is online,a function to automatically upload an rdi file to MUTOH Club when printer is set in emergency mode and when obtaining printer information.
4. [Fixed] An indicating error of VJ-626UF/XPJ-661UF Remote Panel is fixed.
   => In the rotary mode, "balance" of the printing mode shows "000" accidentally.
5. [Fixed] Print History display malfunction.
   =>A job is not displyed when double-byte characters (Japanese, Chinese, Korean, etc.) and single-byte characters are mixed in the job name.
   
   

v8.0.3

1. [Added] Menus to support XPJ-661UF/461UF
2. [Added] Menus to support XPJ-1682WR
3. [Fixed] An error is fixed in remote panel of VJ-628.
   => The latest printer information is not shown even when Printer Info. button is pressed.
4. [Fixed] A error is fixed in remote panel of VJ-628MP.
   => The seting items of "Multi Strike for Each Layer" is shown accidentally.
5. [Fixed] An error is fixed in remote panel of VJ-426UF/626UF. => Accumulation Print time of auto-cleaning is displayed in Japanese.
6. [Fixed] An error is fixed in remote panel of XPJ-1641SR. => The number of media kinds 30, now it is 15.
7. [Changed] UV models/MP models: Remote Panel - Sleep Mode - Enter button is shown accidentally.
   => It is not shown in Remote Panel, because daily maintenance is performed using the printer panel.
8. [Fixed] An error about print history of XPJ-1641SR is fixed.
   => The information of Slot #5 and #6 are mistakenly shown.
9. [Added] To match XPJ-1641SR firmware version up, iWeave Ex is added in Effect.

v8.0.2

1. [Added] Released for specific destination

v8.0.1

1. [Fixed] XPJ remote panel malfunctions are fixed.
   => Spitting.: "On Media" is missing from selections.
   => Exhaust Fan.: The setting is not read by printer.
   => Media Feed: Unit cannot be changed and 1000 or more can be entered in Feeding Amount.
   => Prev. Stick: Setting cannot be changed.
   => An error "-12" is now displayed when remote panel is not effective.
2. [Added] Printing history function is added.
   => The data in Print History can be exported with CSV format.
   => Print History works even when printer is in off-line.
3. [Added] To match VJ-628MP firmware (Ver.1.04),
   => Media End On/Off detecting function is available in remote panel.
   => 6 or 7 colors can be supported.
4. [Added] To match XPJ-1641SR/1682SR firmware (XPJ-1641SR:Ver1.01 and XPJ-1682SR:Ver1.02), Media End is added in remote panel.
5. [Fixed] Mini MSM malfunctions are fixed.
   => Heater temperature is not always displayed correctly.
   => The size cannot be changed once it becomes minimized.

v8.0.0

1. [Added] Menus to support XPJ-1682SR/1641SR
2. [Changed] To use MUTOH Print Server (MPS) Ver1.0.0,
   => The name is changed from ValueJet Print Server (VPS) to MUTOH Print Server (MPS).
   => 5 printers can be used.
   => The menus for XPJ-1682SR.
3. [Changed] The names of application and server are changed, some new functions are added, and some functions are improved.
   => The name of the application is changed from ValueJet Status Monitor (VSM) to MUTOH Status Monitor (MSM),
   => The name of the server is changed from ValueJet Club to MUTOH Club.
   => MiniMSM mode is added.
   => Speeding up of the printer communication.
4. [Fixed] Nothing was displayed when showing the print history on VJ-1617H.
5. [Fixed] If an error occurred during "Printer Info. Backup / Upload", it was displayed as an unknown error of MSM, but an error "PrinterInfo acquisition Err." is now indicated.
6. [Added] To match the VJ-426/626UF firmware (VJ-461UF:Ver1.10 and VJ-661UF:Ver 1.06), auto-cleaning is available based on accumulation print time.